People
Let customers meet the people they’ll work with.
A team introduction. A familiar face.Social media strategy & management
Social media.
More like you.
Show the work. Introduce the people. Give customers a reason to remember your business.
A little more you. A lot less generic.
A starting point for your content
Your everyday work.
Worth sharing.
The people, care and know-how inside your business give us something specific to work with.
Work
Show the care that goes into what you do.
A job in progress. A detail worth noticing.Know-how
Answer the questions customers ask you every day.
A useful tip. An honest explanation.Community
Share the places and connections that make you, you.
A local event. A neighbor you’re proud to know.The thinking behind the work
A familiar face in a busy feed.
Good content starts with what makes your business worth choosing. We turn that into a practical plan for showing up consistently.
01A clear content plan
Choose an audience, voice and useful topics, with a publishing schedule your team can support.
02Creative with your character
Bring your photos, video and ideas together with branded graphics and captions that sound like you.
03Planning & publishing
Keep content organized, make reviews straightforward and maintain a consistent presence on the agreed channels.
04A useful feedback loop
Review what customers respond to and how social supports your business. Use that to plan the next round.
Working with Heart City
Your voice.
A little more support.
You shouldn’t need to become a full-time content creator to keep your business showing up.
Find a voice that fits.
Agree on the tone, visual direction and channels before building the content plan.
Keep ideas easy to share.
Work out a practical way to collect photos, everyday wins and useful answers from your team.
Know what’s going out.
Review content through an agreed approval process, then use the response to plan what comes next.
A few things you might wonder
Let’s clear a few things up.
Will the content sound like us?
That’s the point. We start with your voice, people and work, then review the direction together before publishing.
Do we need to supply photos and video?
Real photos and video make the content more specific. We’ll agree on what your team can provide and what additional creative support is needed.
Does social media management include paid ads?
Organic content and paid campaigns are different services. We’ll define the channels, publishing work and any advertising budget separately in your plan.
Which social platforms should we use?
Start where your customers spend time and where you can share useful content consistently. We’ll recommend a focused plan for your audience and goals.
One team. The whole picture.
Connect the rest of
your digital world.
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03
Website design & development
Web design
Look like yourself. Answer the right questions. Make it easy for a visitor to become a customer.
SEO & local search
SEO
Improve your Google visibility with technical fixes, useful content and a stronger local search presence.
Google & Meta advertising
Paid ads
Reach customers on Google, Facebook and Instagram. Connect the ad, the offer and the landing page.
Let's make a plan
Let’s talk about your business.
Tell us what you want to improve with social media. We’ll talk through your goals, the fit and the next steps.
